Help center

Account

How do I sign up?

Sign up — Create an account on the sign-up page. Email verification is not required today; it may become optional or feature-based later.

Forgot password

Forgot password — Request a reset link on the forgot password page. The link expires after a limited time.

Can I delete my account?

Yes. Go to My account → Profile & settings and use Delete account with your password. Processing may be delayed if disputes or legal retention apply.

Listings

Who can post a listing?

Any member can post. A listing describes what you need and your budget. The same account can make offers on other listings.

What is Premium?

Listing Premium adds more active listings, featuring, and longer duration; Offer Premium adds higher offer limits and extras. Buy plans when payments are enabled; demo payment is available without live card providers.

How does budget verification work?

Request verification when creating a listing or from My listings. After admin approval a “Budget verified” badge appears. This is not a payment guarantee.

Why was my listing removed?

Listings may be removed for misleading content, prohibited items, rights violations, or policy breaches. Contact support for the reason.

What happens when a listing expires?

Expired listings stop receiving new offers. You can renew or post a new listing.

Offers

Is an offer binding?

Offers are good-faith commercial statements. Legal binding may require a separate written contract; abusive offer spam is prohibited.

Can I withdraw my offer?

You can withdraw before the other party accepts. After acceptance the process follows your agreement.

Security

What does budget verified mean?

It shows the buyer’s budget was checked under platform rules. It is not a payment guarantee. Safe shopping.

I was scammed — what should I do?

Keep evidence, secure your account, open a support ticket, and report to authorities if needed.

Privacy / data

See the Privacy Notice and Privacy Policy for processing and your rights. Use the Cookies button or Cookie Policy for cookie preferences.

Support ticket

The contact form is active. Typical reply: 24–72 business hours. For urgent security issues add “URGENT SECURITY” to your message.